Location: Nguyen Luong Bang, Tan Phu Ward, District 7, Ho Chi Minh City
Working hours: Monday – Saturday, 9:00 AM – 6:00 PM

Key Responsibilities

1. Promotion & Commercial Program Management

• Manage and coordinate customer promotion programs, including scheme setup, pricing, product codes, quantities, and implementation.
• Coordinate with Sales, Marketing, Planning and other relevant teams to ensure programs are accurately prepared and executed.
• Monitor program changes, adjustments and performance, and provide regular updates/reports.

2. Order & Customer Operations

• Monitor and resolve order-related issues, including pricing, product codes, specifications, stock availability and gift items.
• Coordinate with relevant teams to ensure orders and customer requirements are processed accurately and on time.
• Support the allocation and delivery of promotional gifts and in-store materials.

3. Data & System Management

• Extract and maintain data from SAP and internal systems, ensuring accuracy and timely updates.
• Maintain tracking files and reports for promotions, products, gifts, payments and commercial activities.
• Support new product listing and product master data updates.

4. Commercial Documents & Payment

• Prepare and follow up on commercial documents, agreements and approval processes.
• Monitor promotion payments, customer claims and related supporting documents.
• Reconcile sales, discount, incentive and promotion data to support customer payment and settlement.

5. Customer Incentive & Reporting

• Consolidate sales data and calculate customer incentives based on commercial agreements.
• Coordinate with relevant teams to validate figures, supporting documents and payment status.
• Prepare regular reports and follow up on outstanding actions.

6. Planner & Ad-hoc Support

• Support the Planner in daily operational activities and follow up on assigned tasks.
• Monitor activities outside the assigned location and consolidate relevant information for reporting.
• Perform other tasks as assigned by the line manager.

Requirements

• Bachelor’s degree with at least 1 year of experience in Sales Admin / Commercial Admin, preferably within the FMCG industry.
• Good Excel skills with experience in data management and reporting.
• Strong attention to detail, coordination and communication skills.
• Able to work under pressure and manage multiple tasks effectively.
• Willing to work overtime when required.
• Good English communication skills are an advantage.