Working Location: The Nexus Building, District 1, Ho Chi Minh City

Job Responsibilities

Contract Management

• Manage and reconcile creator contracts on a campaign and monthly basis across TikTok Shop and Shopee.
• Ensure all contract documentation is accurate, complete, and processed in a timely manner.

Livestream Operations

• Coordinate deal registration and adjustments prior to livestream sessions.
• Ensure all promotional deals are correctly displayed and activated during livestreams.
• Monitor livestream performance and provide real-time operational support to resolve any issues.

Sample Management

• Coordinate product sample requests and maintain sample inventory.
• Manage the end-to-end logistics of product samples between the company and creators.

Reporting & Cost Management

• Prepare daily, monthly, and post-campaign reports on campaign performance, operational costs, and CIR metrics.
• Monitor campaign expenses and provide operational insights to support business decisions.

Other Responsibilities

• Perform other operational and administrative tasks assigned by the direct manager.

Requirements

• Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
• 1–2 years of experience in Affiliate Operations, E-commerce Operations, Creator Operations, Livestream Operations, or a similar role.
• Hands-on experience with TikTok Shop and Shopee is preferred.
• Strong coordination, communication, and organizational skills.
• Detail-oriented with strong analytical and reporting capabilities.
• Proficient in Microsoft Excel and Google Sheets.
• Able to work effectively in a fast-paced environment and manage multiple priorities simultaneously.