1. General Information:

Position: Customer Service (Receptionist) - Fluent in English.
Working location:
- HCMC (District 1, 2, 3, 4, 5, 7, Go Vap, Binh Thanh, Phu Nhuan).
- Employee works at one service point per day, rotating between 3 to 5 service points per week.

Working time: 8h00 – 18h00, 5 days/week (off Sunday + 1 flexible day off during the week)

2. Job Description:

Greet and assist customers in a friendly and professional manner.
Provide information on company products and services.
Consult with customers regarding product types, pricing, and available sales programs.
Actively promote and upsell company services to enhance customer satisfaction and drive sales.
Handle payment collections from customers efficiently.
Process transactions using the point-of-sale (POS) system & maintain cash handling procedures.
Record sales transactions and customer interactions.
Participate in regular and ad hoc meetings, make reports as required.
Conduct regular checks to maintain cleanliness and address any issues promptly.
Ensure that all company branding is displayed in accordance with company regulations and guidelines.
Present Point of Sale Materials (POSMs) as required, ensuring they are up-to-date and aligned with marketing campaigns.
Answer phone calls and respond to inquiries regarding services, pricing, and operational procedures.
Manage appointment scheduling and coordinate with other departments as necessary.
Order new merchandise and ensure received items are properly displayed.
Perform other tasks assigned by the line manager.

3. Requirements:

Bachelor diploma or equivalent; education/experience in logistics. business or sales is a plus.
Knowledge and understanding of the Retail trade from a service perspective.
Fluent in English (IELTS 6.5 or equivalent).
From 6 months of experience in sales, customer service, or marketing role, preferably in a retail or logistics environment is a plus.
Able to use computer systems and software, including POS systems is a plus.
Ability to work independently and as part of a team.

4. Benefits:

Gross salary
13th-month salary.
Full insurance package as required by the Law.
On-the-job training and career development in a global & professional environment.
Sign Labor contract with Talentnet.