Location: Dien Bien Phu, Thanh My Tay Ward (old Binh Thanh)

Working time: Monday - Friday 8:30 AM - 5:30 PM

KEY RESPONSIBILITIES:

Territory Account Management

• Manage and grow existing key pharmacy chain accounts within assigned territory

• Maintain strong relationships with pharmacy chain stakeholders and store-level stakeholders.

• Drive sustainable business growth and account retention through effective account management

• Develop offtake growth opportunities from existing and potential pharmacy stores

Field Execution & Sales Management

• Lead territory execution and ensure achievement of assigned sales targets and business objectives by monitoring territory performance, store coverage, visit frequency and Sales Representative execution quality

• Review and manage Sales Representative activities including working schedules, customer visits and territory coverage, aligned with company strategies

• Ensure effective implementation of promotional activities, merchandising and trade activities according to agreed plans, and execute initiatives deployed by Area Key Account Manager (AKAM)

• Ensure product availability, distribution, visibility and sell-out performance across assigned pharmacy stores by working closely with pharmacy/store managers for stock availability, additional visibility opportunities and required support

Team Management & Coaching

• Manage and coach Sales Representatives within assigned territory.

• Conduct field coaching and performance monitoring to improve team capability and execution quality.

• Drive team capability and execution excellence through continuous coaching and feedback. 

Operational Follow-up & Reporting

• Monitor inventory and stock levels across key pharmacy stores to minimize out-of-stock situations

• Coordinate and process orders with DKSH where required

• Ensure operational compliance and reporting accuracy

• Consolidate market feedback and competitor updates to support business development

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, Pharmacy or related fields, with a minimum of 3 years of experience in Sales/Field Sales, preferably in FMCG, Beauty, Cosmetics, Personal Care or Retail industries

• Proven experience in sales management, territory management and customer/account development

• Experience with pharmacy chains, drugstores, modern trade or retail channels is preferred

• Strong leadership, communication, negotiation and customer relationship management skills

• Strong commercial mindset with strong execution and problem-solving abilities

• Self-driven, proactive, resilient and results-oriented

• Strong collaboration skills

• Proficiency in MS Office and CRM tools