Trade Support

  • Ho Chi Minh, Vietnam
  • Full-Time
  • On-Site

Job Description:

1. KEY RESPONSIBILITIES

1.1. Trade Scheme Calculation & Administration

  • Calculate trade scheme entitlements accurately based on approved commercial terms, sales volumes, and applicable scheme mechanics.
  • Review and validate relevant data and supporting documents to ensure the accuracy and completeness of trade scheme calculations.
  • Maintain accurate, well-organized, and auditable records of trade scheme calculations and related documentation.
  • Liaise with relevant stakeholders to clarify discrepancies and resolve issues related to trade scheme calculations and administration.

1.2. POSM Procurement Support

  • Provide administrative and documentation support for the procurement of Point of Sale Materials (POSM) for promotional and trade marketing activities.
  • Prepare, review, and maintain procurement documentation in accordance with internal approval workflows and procurement procedures.
  • Coordinate with relevant stakeholders to follow up on procurement requests and ensure timely processing of documentation.
  • Maintain procurement records and provide supporting information for reporting and reconciliation purposes when required.

1.3. DoIT Register Management

  • Maintain and update the DoIT register to ensure data accuracy, integrity, and completeness.
  • Monitor changes and ensure all relevant information is recorded accurately and in a timely manner.
  • Maintain organized records to facilitate tracking, reporting, and information retrieval.
  • Follow up with relevant stakeholders to obtain missing, updated, or outstanding information as needed.

1.4. Certificate Documentation & Distributor Support

  • Prepare and provide Certificate of Quality (CQ) and Certificate of Origin (CO) documents to distributors upon request.
  • Verify the accuracy and completeness of certificates and supporting documents before submission.
  • Coordinate with relevant internal teams to obtain the required certificates and supporting documentation.
  • Maintain records of document requests, submissions, and delivery status to ensure proper tracking and traceability.

1.5. Reporting & Stakeholder Coordination

  • Maintain and update tracking files, databases, and reports related to trade support activities.
  • Provide timely and accurate updates on work progress, pending requests, and outstanding documentation.
  • Collaborate with Sales, Trade Marketing, Procurement, Finance, and other relevant stakeholders to support day-to-day operations.
  • Identify discrepancies, follow up on outstanding items, and escalate issues that may affect operational accuracy or timelines.

2. KEY REQUIREMENTS

  • Bachelor's degree in Business Administration, Economics, Accounting, Supply Chain Management, or a related field.
  • Previous experience in sales administration, trade marketing support, procurement administration, or document management is an advantage.
  • Proficiency in Microsoft Excel and other Microsoft Office applications.
  • Strong attention to detail, with the ability to handle data and documentation accurately.
  • Good organizational, communication, and stakeholder coordination skills.
  • Ability to manage multiple tasks, prioritize workloads, and meet deadlines effectively.
  • Proactive, responsible, and committed to maintaining data confidentiality and complying with internal policies and procedures.

3. KEY COMPETENCIES

  • Data Accuracy & Attention to Detail: Ability to ensure the accuracy, consistency, and completeness of data and documentation.
  • Documentation & Record Management: Ability to maintain organized records and ensure proper document tracking and traceability.
  • Analytical & Problem-Solving Skills: Ability to identify discrepancies, investigate issues, and support timely resolution.
  • Time Management & Prioritization: Ability to manage multiple tasks and meet deadlines effectively.
  • Communication & Cross-functional Coordination: Ability to collaborate effectively with internal stakeholders across different functions.
  • Compliance & Process Discipline: Ability to follow established procedures, internal controls, and confidentiality requirements.