Role Purpose

Provide overall program governance and coordination across project phases. Drive discipline, risk management, and cross-pod integration.

Key Responsibilities

• Program planning, tracking & governance (Pilot, Soft Roll-out, Full Roll-out).
• Facilitate SteerCo meetings; prepare reporting packs & dashboards.
• Maintain risk log, issue tracker, RAG status across Pods.
• Support communication, newsletters, and SteerCo updates.
• Ensure knowledge capture & handover into BAU.

Deliverables / OKRs

• Pilot & Roll-out master plan maintained & updated weekly.
• 100% of SteerCo sessions supported with up-to-date dashboards.
• Risks/issues tracked & escalated within 48h.
• Pilot → Roll-out transition completed on time with no governance gaps.
• Final transformation playbook handed over to BAU by Sep 2025.

Key Skills & Experience Required

• 5+ years in program/project management, with experience in FMCG or retail transformation preferred.
• Strong PMO toolkit (plans, trackers, RAID/RAG, governance packs).
• Excellent facilitation & stakeholder management skills.
• Strong analytical and organizational ability.
• Proficiency in MS Project/Excel/PowerPoint; familiarity with collaboration tools (Notion, Teams, Confluence).
• Good understanding of the FMCG business environment and commercial/field operations is preferred.
• Experience from a consulting firm, transformation consulting, or a PMO-focused role is highly preferred.
• Ability to work effectively in a fast-paced environment, manage multiple workstreams, and coordinate with stakeholders at different levels.