Assistant Key Account Manager
- Ho Chi Minh, Vietnam
- Full-Time
- On-Site
Job Description:
1. Position Overview
• Job Title:Assistant Key Account Manager
• Reports To: Head of Wholesale
• Employment Type: Full-time
• Working time: 8h/ day, from 8.am to 6pm, Monday to Friday
• Location:Suite 01, Level 21, Riverfront Finance Center, No. 3A-3B Ton Duc Thang, Sai Gon ward, Ho Chi Minh City.\
2. Key responsibilities
Account Management
• Build and maintain strong, long-term relationships with key wholesale clients.
• Act as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
• Develop in-depth knowledge of clients’ businesses, goals, and purchasing behaviors.
Sales and Business Development
• Achieve sales targets and growth objectives for assigned wholesale accounts.
• Identify opportunities to upsell and cross-sell products to maximize revenue.
• Develop and execute account-specific strategies to drive sales.
• Negotiate contracts, pricing, and terms with clients to ensure mutually beneficial agreements.
Market and Product Expertise
• Stay updated on derma-cosmetic industry trends, competitor activities, and market dynamics.
• Provide clients with insights into new product launches, innovations, and benefits.
• Educate wholesale partners on product usage, benefits, and positioning.
4. Forecasting and Planning
• Collaborate with the demand planning and supply chain teams to ensure accurate sales forecasts.
• Monitor inventory levels and ensure the timely replenishment of products for key accounts.
• Prepare regular sales and performance reports for management review.
Client Support and Training
• Organize and conduct training sessions for wholesale clients to improve product knowledge.
• Assist clients in implementing marketing initiatives, promotions, and in-store activations.
• Provide after-sales support to ensure client satisfaction and repeat business.
Collaboration and Coordination
• Work closely with marketing, logistics, and finance teams to meet client needs.
• Align with internal teams to ensure timely product deliveries and smooth order processing.
• Act as the liaison between wholesale clients and internal departments for issue resolution.
Performance Monitoring and Reporting
• Track sales performance and client feedback to identify areas for improvement.
• Prepare and present performance reviews to wholesale partners.
• Monitor account activity and maintain accurate records.
3. Requirements:
• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 3–5 years of experience in Account Management, Sales, or related roles, with proven experience in Wholesale, preferably within the Beauty, Cosmetics, or Derma-cosmetic industry.
• Hands-on experience managing wholesale accounts, distributors, retailers, or beauty/cosmetics distribution channels.
• Strong understanding of the wholesale business model in the Beauty/Cosmetics industry, including distributor management, sales planning, sell-in/sell-out, inventory management, and product distribution.
• Experience in developing and maintaining long-term relationships with wholesale partners, distributors, and key customers in the Beauty/Cosmetics sector.
• Strong negotiation and interpersonal skills.
• Ability to analyze sales data and market trends to inform decision-making.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent organizational and time-management skills.
• Strong communication skills, both written and verbal.
• Good understanding of the Beauty/Derma-cosmetic market, including product categories, target customers, market trends, and relevant regulations.
• Knowledge of wholesale distribution channels and operational processes.
• Customer-focused mindset with a commitment to building lasting partnerships.
• Results-oriented and proactive in identifying business opportunities.
• Adaptability to a fast-paced and dynamic industry environment.
• Strong problem-solving skills and a solution-driven approach.
4. Benifit:
• Salary: Negotiate
• Probation time: 02 months, 100% salary
• Official Labor Contract with full Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI)
• 100% insurance contribution based on the full salary
• Additional benefits in accordance with Vietnamese Labor Law