Position: Public Relations Specialist
Department: GMA
Reports to: General Director
Working Location: Châu Đức, Bà Rịa – Vũng Tàu, Vietnam
Working Hours: 7:30 AM – 4:15 PM; 2 Saturdays per month. 

RESPONSIBILITIES

• Monitor, collect and analyze information from media channels, social media platforms and online communities.
• Identify emerging public-opinion trends and potential communication issues that may affect the company’s reputation, brand image or business operations.
• Assess the potential impact and level of communication risk associated with emerging issues.
• Coordinate with relevant internal departments to verify information and recommend appropriate response strategies.
• Prepare communication materials for sensitive or crisis-related situations, including official statements, Q&A documents, FAQs, internal messages and other supporting materials.
• Monitor media coverage, social-media discussions and community reactions during communication incidents.
• Continuously update communication-response plans to control information and minimize reputational risks.
• Analyze the effectiveness of communication responses and prepare post-incident evaluations.
• Recommend improvements to communication governance and crisis-management processes based on lessons learned.
• Support the development and maintenance of corporate communication and crisis-management procedures.
• Assist with internal training and crisis-response simulation exercises.
• Support positive corporate communication initiatives to strengthen the company’s reputation and build trust among employees, communities and other stakeholders.
• Coordinate with media, communication partners and other external stakeholders when required.
• Ensure company communication is consistent, transparent and compliant with relevant laws and regulations.
• Perform other duties assigned by the General Director.

REQUIREMENTS

• Bachelor’s degree in communications, Public Relations, Journalism, Marketing, Business Administration or a related field.
• Minimum 1 year of experience in Corporate Communications, Public Relations, Reputation Management, Media Relations or Communication/Crisis Handling.
• Experience in a manufacturing, electronic company is highly preferred.
• Experience managing online communities, social-media groups or community communication is an advantage.
• Good understanding of digital communication, social media and media-monitoring tools.
• Ability to identify, analyze and assess communication and reputational risks.
• Able to recommend practical and appropriate communication-response solutions.
• Strong writing, editing and content-development skills.
• Able to prepare structured, clear and professional communication materials such as statements, Q&A and FAQs.
• Strong communication and stakeholder-coordination skills.
• Logical thinker with good judgment and attention to detail.
• Proactive, responsible and able to work independently as well as collaboratively.
• Able to remain calm and professional when handling sensitive, urgent or high-pressure communication situations.

BENEFITS

• Negotiable salary based on experience and capability.
• Housing/dormitory support for eligible candidates relocating from other provinces.
• High social insurance contribution base.
• 13th-month salary.
• Annual salary review.
• Attendance allowance: VND 100,000/month.
• Transportation allowance: VND 500,000/month.
• Shift allowance: VND 300,000/month, where applicable.
• Mobile phone allowance: VND 100,000/month.
• Company-provided lunch.
• Foreign-language allowance of up to VND 2,000,000/month for positions requiring English/Chinese.
• Shuttle buses from Long Thành, Vũng Tàu, Bà Rịa, Phú Mỹ and other designated locations.
• 24/7 occupational accident insurance in addition to statutory insurance.
• Gifts and welfare benefits for Tet, birthdays, weddings, condolences and major public holidays.
• Professional development and career advancement opportunities.
• Opportunity to participate in fully sponsored training programs in China where applicable.
• Regular internal professional training programs.
• Modern, newly built factory and professional working environment with planned scale of up to 10,000 employees.