Title: Document Support (Bank)
Working Place: Central Point Building, 106 Nguyen Van Troi Street, Phu Nhuan District, HCMC
Working time: Mon - Fri | 9:00 - 18:00
Salary: 9tr7 Gross

The role holder will:

• Process customer transactions and instructions accurately within agreed service standards and timelines.
• Deliver high-quality customer service while meeting operational performance targets.
• Support continuous improvement initiatives to enhance service quality and productivity.
• Ensure compliance with operational procedures, regulatory requirements, AML, and internal policies.
• Identify and escalate suspicious transactions and operational risks when necessary.
• Continuously develop product, process, and industry knowledge through training and self-learning.

Requirements

• Bachelor Degree in Economics (banking, accounting, economics) or related fields 
• English and MS Office Skills: Basic
• Prior experience and background in operations or customer services would be an advantage.
• Hard working under high-pressure, accountability, open-minded.

Benefits

• Contract sign with Talentnet (12 months).
• 13-month salary
• Laptop provided.
• Full SHUI contribution and statutory benefits.